MICROSOFT DYNAMICS AX CONSULTING
Support (system support and maintenance)
Software creation and outsourcing
The most important part of work in which main needs and objectives of customer connected with the implementation of ERP solution are defined with the utmost care. The main elements are: analysis of busniess processes, existing IT infrastructre, designing the enviroment changes. Expectations towards product and the implementing company are specified together with the customer. Due to close cooperation, customer has complete control over process and costs of the planned project.
SUPPORT (SYSTEM SUPPORT AND MAINTENANCE)
Within the support service, BCSG controls functioning of the implemented system. Knowledge of the processes and the structure of the customer’s company helps in optimization and modernization of the software. Cyclical trainings and workshops for the end users are run as part fo the support services.
SOFTWARE CREATION AND OUTSOURCING
The company offers direct support to customers interested in specialized outsourcing of employees, such as: project manager, consultant or programmer.
Production of protective packaging
Implementation and customisation of Microsoft Dynamics AX has been carried out in one of the four European factory specializing in the production of polyurethane foam, bubble wrap and exstruded polystyrene which are used in construction and production of packaging. The success of the ERP implementation has translated into further cooperation in support, ongoing development and system maintenance.
Trade and distribution of the electrical energy
The process of exchanging documents with external clients has been supported by the Dynamics AX system. In order to achieve that original module of “Data exchange”, supporting the electronic exchange of intormation with clients, has been implemented. This particular module is a flexible tool that allows to set up multiple types of docummnets, such as: confirmations of orders, sales invoices or corrective invoices.
Production of bathroom equipment
The cooperation started with the implementation and adjustment of the Microsoft Dynamics AX system in all divisions of the international company, including production of bathroom accessories and tempered glass. Currently BCSG takes part in updating, modernising and ongoing support of the implemented systems in Poland, Germany and France.
Production of building materials
For many years BCSG has been providing support services and taking care of the full funcionality of Microsfot Dynamics AX for the manufacturer of the building prefabricated elements. Manufacture and storehouse were two key elements covered during the implementation process.
The implementation has been carried out for one of the biggest international hotel chains, being located also in Poland. The scope of work included implementation and integration of the HR and payroll module of Microsoft Dynamics AX – AX People- with the internal hotel system. Currently BCSG looks after techincal aspects of the system.
Our customer is a well known European factory producing bicycles. The BCSG specialists particicpaded in implementation of the Polish localisation of Microdoft Dynamics AX system. The implementation has been completed and our company is currently providing services of support and system maintenance for that customer.
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